FAQ
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How do I reset my Marketplace profile password?
If you have forgotten your password, navigate to the APS Marketplace menu, click "Sign in", enter your email address, press enter, and then when the password entry box pops up, click the “Forgot your password?” link and follow instructions to reset your password. If you are already logged into y... -
What sort of emails or alerts will I receive if I register with Marketplace?
When you create a Marketplace profile, you will get up to 2 different types of emails from Marketplace based on past searches. Saved Search Emails Click on the 'Save Search' button to receive weekly email updates on up to 10 products in your saved search, which can include up to the 5 largest p... -
How do I stop getting emails, guides and alerts from Marketplace?
You can opt-out of communications at any time (e.g., buying guides, search updates or price alerts) by logging into your profile and un-checking the corresponding communication box. NOTE: Marketplace communications are separate from general APS communications. If you are an APS customer and opt-... -
If I see a product I like, can I save it to keep track of it?
Absolutely. You will need to create a Marketplace profile, if you don't already have one. From your profile, click on the heart icon to save the product – if you change your mind click the heart icon again. To make any updates, please log back into your profile. -
The Enervee Score helps you to find the most energy efficient brands by translating product performance and energy use into a universal 0 to 100 score. The Enervee Score is dynamic, meaning that it is updated daily for all brands based on the range of brands currently available on the market. If ...
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Can I filter the searches for products?
Yes. For every product category within APS Marketplace, you have the option to filter your search results based on certain features of the product. APS Marketplace reduces the results of your search based on these chosen filters. All information on features of products is collected either from t... -
Can I opt-out of emails and alerts from the APS Marketplace?
Yes, and it’s very easy. Whilst we’re trying to make buying energy efficient and cost effective products for your home as easy as possible, we know there’s more to life than a super efficient fridge-freezer. Users with a profile can opt-out of any specific communications (e.g. promotion emails or... -
How is the default ClearCost calculated?
The initial ClearCost figure presented is what we call the default ClearCost, which means it’s an average figure. Several things to note about how we calculate the default ClearCost: 1. ClearCost is updated daily, based on the lowest retail price offer for each model. Given that retail offers fl... -
How many product categories and retailers are included within APS Marketplace?
APS Marketplace helps you find the best products and appliances for your home by providing easy to understand, detailed and up-to-date information (including our unique energy efficiency data) for products in the following categories: fridges, fridge-freezers, freezers, dishwashers, tumble dryers... -
If I see a product I like, can I mark it to keep track of it?
Yes you can. With such a huge choice of products and appliances available on APS Marketplace, and even with the information being presented in our unique ‘card’ format, we recognize it can be hard to keep track of what you’re interested in. To help with this, at any point on APS Marketplace you... -
What is an APS Marketplace profile?
Your profile represents your customized journey to your new product or appliance on APS Marketplace. Your profile helps the APS Marketplace give you a more tailored and efficient experience, providing price alerts, new product recommendations and educational content. As your profile is created ... -
APS Marketplace ClearCost shows the projected total costs of owning your new appliance or product over its useful lifetime. That means not just the purchase price you pay to the retailer, but also your energy costs to power the machine.